CANCELLATION FEES, REFUNDS, AND EXCHANGES
My Nature’s Delight Wellness Center CANCELLATION FEES, REFUNDS, AND EXCHANGES last 30 days from your purchase date. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
The consultation fee is 100% refundable if you cancel your appointment either by calling (863.324.1778) or emailing us to wellness@mynaturesdelight.com more than twenty-four hours prior to your appointment time. You may cancel for any reason. Upon request, your credit card will be credited the amount of the consultation fee that you paid to schedule the consultation.
If you choose to cancel your appointment less than twenty-four hours of your appointment time, you will be assessed a cancellation fee equal to 50% of your consultation fee.
For example, if you pay $100.00 to schedule a 30 Minute Wellness Consultation, and you cancel your appointment less than twenty-four hours of the appointment time, you will be assessed a cancellation fee of $50.00. Afterward, your credit card will be credited in the amount of $50.00.
Also, if you fail to appear for your consultation appointment at the physical Wellness Center or on your Virtual Appointment Room and provide no notice whatsoever to My Nature’s Delight Wellness Center, this will be considered a “No-Show”, and you will be assessed a cancellation fee equal to 100% of your consultation fee.
My Nature’s Delight Wellness Center understands that there may exist special and unavoidable circumstances that cause you to cancel your consultation appointment with less than a twenty-four hour notice. In these special circumstances, My Nature’s Delight Wellness Center reserves the right to waive your cancellation fee.
My Nature’s Delight Wellness Center will happily exchange one Consultation type for another that may be better suited for you. My Nature’s Delight Wellness Center will credit the full amount paid towards your new consultation and the balance will become due prior to your new appointment. Once the appointment is scheduled the standard Refund Policy applies.
My Nature’s Delight Wellness Center firmly believes that excellent client relationships are based on mutual understanding and effective communication. If you have any questions about our cancellation fees, please call 863.324.1778 or email info@mynaturesdelight.com.
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